Legal
Privacy Policy
This policy explains how we collect, use, store and protect your personal information when you visit our website or use our courier and logistics services.
Last updated: August 2026
1. Who we are
Holyweld Express Logistics is a UK courier and logistics provider based in Wales. For the purposes of data protection law, we are the data controller of personal information collected through this website and our services.
Contact us: enquiries@holyweld.co.uk or 0330 633 7705.
2. What information we collect
We collect information needed to provide our services and respond to enquiries. This may include:
- Your name, email address and phone number
- Collection and delivery addresses and postcodes
- Details about the goods being transported
- Any images you upload to help us assess a job
- Records of our communications with you
3. How we collect information
We collect information directly from you when you fill in our quote form, contact us by phone or email, or make a booking. We do not use third-party advertising cookies or trackers.
4. How we use your information
We use your information to:
- Respond to quote requests and provide delivery services
- Arrange collection and delivery at the agreed addresses and times
- Communicate with you about your booking
- Keep records for accounting, legal and insurance purposes
- Improve our website and services
5. How we store and protect your data
We store personal information securely using trusted service providers and access controls. We keep your data only for as long as necessary to fulfil the purposes we collected it for, including legal, accounting and insurance requirements.
6. Sharing your information
We do not sell your personal information. We may share it with:
- Our drivers and subcontractors to perform the delivery service
- Service providers who help us run our website, email and payments
- Legal or insurance bodies when required by law or to protect our rights
7. Your rights
Under UK data protection law you have the right to:
- Request a copy of the personal data we hold about you
- Ask us to correct inaccurate information
- Ask us to delete your information in certain circumstances
- Object to or restrict how we use your information
- Withdraw consent at any time, where we rely on consent
To exercise any of these rights, contact us at enquiries@holyweld.co.uk.
8. Cookies
Our website does not use advertising or tracking cookies. Any cookies used are strictly necessary for the website to function, for example to process your quote form submission.
9. Links to other websites
Our website may contain links to other websites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies.
10. Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "last updated" date.
11. Contact us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Holyweld Express Logistics
Email: enquiries@holyweld.co.uk
Phone: 0330 633 7705